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Free Delivery on Orders Over $100 USD
Same Day Shipping Options Available
At Blooms America, our flower delivery services are designed to create a unique and memorable experience for you and your loved ones. With that goal in mind, we offer Blooms America “Special Care Flower Delivery Services”.
We are pleased to offer Free Flower Delivery Services in United States.
Experienced delivery service providers handle your deliveries within United States at no charge. To qualify for Free Delivery, your order should meet a minimum of $100 USD (before taxes) per delivery address.
During regular business hours, orders are processed within one hour of receiving payment unless otherwise requested.
SERVICES WITHIN UNITED STATES
We use a suite of delivery services to meet your needs. To learn more about our delivery services and find the one that's right for you, see details below. Below are the delivery services provided by Blooms America for deliveries traveling within United States.
BLOOMS AMERICA BASIC GROUND® SERVICE
Ground Service® Delivery to businesses by 5 pm and residences by 8 pm. Ordering deadline: 2 pm today. Typical (Not Guaranteed) delivery times are indicated when you checkout. With this alternative, shipments can arrive by the end of one or more business days, depending on your destination.
For less time-sensitive shipments in one or more business days. If the delivery cost (before taxes) is over $100 (per delivery location), this is a FREE service throughout United States. In no event is a delivery tendered using Blooms America Ground service eligible for a delivery guarantee.
WHAT IF NO-ONE IS AT HOME FOR THE DELIVERY?
For Deliveries via couriers- It's essential to understand that when using common couriers, the delivery person won't personally interact with the recipient if they're not available at the time of flower arrival. Common couriers typically don't have a policy of contacting recipients via phone; instead, they will leave the package at the door if they believe it's secure enough to do so. They will leave a note indicating a different location for the recipient to pick up the flowers, such as a post office or a designated drop box, if it turns out to be unsafe to leave the package at the front door. If the package is not picked up during the following 10 days, Blooms America will receive it once more. Re-delivery attempts may be made if necessary, but this might result in an extra fee of between $15 and $40.
SHIPPING FRESH FRUIT, CAKES & BAKED GOODS, FLOWERS, FRESH CHEESE, CHOCOLATE DIPPED STRAWBERRIES & PERISHABLES
Chocolate Dipped Strawberries, Fresh Cheeses, Fresh Fruits, ETC must be shipped quickly to maintain their quality.
To ensure the freshest possible product, we recommend customers request to have Fresh Fruit, Fresh Cheese & Chocolate Dipped Strawberries shipped on an express basis.
If a customer declines to choose rush delivery for a chocolate dipped fruit order, we will substitute the fresh strawberries with truffles or strawberries made of dark or milk chocolate so they arrive in good condition. However, during the hot summer months which is June to August, we strongly recommend rush service for Chocolate Dipped Strawberries.
Customers who order fresh cheese will receive a substitution of non-perishable cheese if the expected delivery times are more than 24 hours or the cheese could go bad.
If a customer requests delivery of fruit, fresh cheese, chocolate dipped strawberries, etc by ground shipping, we cannot guarantee freshness or the quality of these items when they are received and will not refund customers if items have melted or the items are received in less than perfect condition.
OVERWEIGHT, OVERSIZED DELIVERIES
In some cases, some of the items that we ship are oversized or of a weight that is above average. In these cases, additional delivery charges may apply. However, before we apply these additional shipping charges, we will contact you, our customer, to ensure that you are willing to pay the additional shipping charges. If you agree to the overweight/oversized charges, we will apply the charges and ship the package. If you do not agree to the additional shipping charges, we may offer other items which can be shipped or cancel the order.
Shipping To USA & The World
Continental Canada
Blooms America is pleased to announce that we ship to the Canada on all business days. However, due to increased shipping costs, we must apply additional charges to orders destined for the Canada.
Most of our shipments to the Canada are shipped by Canada Post, CANPAR or FedEx. Basic ground delivery with these couriers takes 3-9 business days depending on your location in the Canada. Most orders are processed and shipped Monday-Friday; with weekends and (Canadian) holidays excluded. Express/Rush delivery options are also available on a tailored to order basis. Contact our Customer Service Representatives for additional information and price estimates.
Yukon, Northwest Territories, and Nunavut
Most orders bound to Yukon, Northwest Territories, and Nunavut are shipped via Canada Post, . Standard deliveries to these areas can vary significantly in shipping time, depending on the time of year and weather conditions. For more information, you can contact one of our Customer Service Representatives.
PO Boxes
Most deliveries destined for PO boxes cannot be processed online. Please call our Customer Service Representatives at +1 (800) 651-9978 to process these orders. Rush deliveries are not available for these orders.
Unless otherwise indicated, the following Blooms America Specialized Services may be added to any delivery for an additional charge. Other specialized services may be available upon request.
HOLD FOR PICKUP
Where a gift recipient is not available to accept a delivery attempt by one of couriers, the delivery will be held at an authorized location for in-person pickup. Deliveries held for pickup will be held at the authorized location up to five business days. If the gift recipient fails to pick up the delivery during this time, the package will be returned to our warehouse at the customer’s expense. In such circumstances, the customer will not be entitled to any refunds as the items are not able to be resold.
ADMINISTRATIVE CHARGES
Blooms America reserves the right to discontinue, apply new, or modify existing, administrative charges at any time and from time to time. Unless otherwise indicated, any of the following Blooms America administrative charges may be applied to any orders placed with Blooms America.
ADDRESS CORRECTION
An additional $10 charge may be applied per piece where the recipient’s address is incorrect, incomplete or illegible.
PROOF OF DELIVERY
Unless otherwise specified in these Terms and Conditions, we will provide electronic proof of delivery, where available, to customers at no extra charge by contact our customer service department. An additional $25 charge will be applied if a customer requests, and is provided with, a hard copy proof of delivery.
OUR GUARANTEE
At Blooms America, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment and hand package it with care. Our goal is to exceed your expectations.
FLOWERS DAMAGED IN TRANSIT
Upon delivery, please have the gift recipient inspect the delivered goods and notify us by email of any damage within five business days of the delivery date. By email, provide us with enough information to allow us to understand the situation including pictures of the damages. We will not process any claim for loss of or damage for any delivery unless notice thereof sets out the particulars of the origin, destination, parcel identification number (PIN), date of delivery and the estimated amount claimed in respect of such loss or damage is given to us within the time limits set out below, failing which we will have no liability in respect of the delivery. Documentation must include pictures of the damages, estimates for repair, or other records. Failure to submit the necessary supporting documentation will result in the claim being denied.
The right to damages of any kind against us will be extinguished unless we are contacted within five business days of the damage package being received or five days from the date on which the delivery should have been delivered, or five days from the date on which delivery stopped.
Excluding refund requests made in respect of our service guarantees, all claims must be submitted in writing by email with supporting documentation.We do not accept returns of damaged gifts in any circumstances as most of the items that we sell are customized, gift wrapped or food items and cannot be resold. However, we will replace the damaged items if the damage was caused by Fedex, Canpar or any courier and supporting documentation is provided. Items that are not damaged, will not be replaced.
We do not accept returns of damaged gifts in any circumstances as most of the items that we sell are customized, gift wrapped or food items and cannot be resold. However, we will replace the damaged items if the damage was caused by Fedex, Canpar or any courier and supporting documentation is provided. Items that are not damaged, will not be replaced.
DELAY
Upon request, Blooms America will, at our sole option, refund or credit the delivery fees that a customer has paid if a guaranteed delivery is not delivered in accordance with the applicable service guarantee. The amount of the refund will be the difference between ground delivery costs and the delivery cost the customer paid. By accepting the Terms & Conditions herein, the customer recognizes that delays are beyond our control and a customer is limited to partial refunds of delivery fees only if a gift is delayed in transit.
We are not responsible for the consequences (direct or indirect) of a failure to deliver a delivery by a stipulated time.
EVENTS BEYOND BLOOMS AMERICA'S CONTROL
We are under no obligation to refund or credit a customer for any delivery charges, or for any loss, damage, delay, non-delivery, mis-delivery or failure to perform, caused by events beyond our control, including, but not limited to, any act, default or omission of the gift sender/customer, gift recipient or any party having an interest in the delivery, defects or inherent vice in the delivery, acts of God, perils of the air, weather conditions, mechanical delays, disruptions in air or ground transportation networks, acts of public enemies, public health crises, quarantine, war, strikes or other labor disruptions (of any entity including vendors, suppliers or customers), terrorism, riots or civil commotion, acts of public authorities (including customs or health officials) with actual or apparent authority, customs clearance delays, import/export documentation deficiencies or deliveries requiring extraordinary handling, documentation or routing.